Privacy Policy for Hope Allied Health Services
Introduction
Hope Allied Health Services is committed to protecting the privacy and confidentiality of our participants' personal
information. This privacy policy outlines how we collect, use, disclose, and safeguard your personal information in
compliance with the National Disability Insurance Scheme (NDIS) and The Privacy Act 1988 (Privacy Act).
Collection of Personal Information
Types of Information Collected: We collect personal information that is necessary for providing our services. This may
include your name, contact details, health information, NDIS number, and other relevant information.
Method of Collection: Personal information is collected directly from participants or their legal guardians, through
NDIS, or other healthcare professionals involved in the participant's care.
Use of Personal Information
Purpose: We use your personal information primarily to provide you with NDIS services. This may include service
planning, delivery, and management.
Secondary Uses: Your information may also be used for training, quality assurance, and compliance purposes.
Disclosure of Personal Information
Confidentiality: We maintain the confidentiality of your personal information and only disclose it as required by law or
with your explicit consent.
Third-Party Sharing: We may share your information with third-party service providers, but only for purposes directly
related to the provision of NDIS services.
Data Security and Storage
Security Measures: We take reasonable steps to ensure the protection of your personal information from
unauthorized access, modification, or disclosure.
Data Storage: Personal information is stored securely, and access is restricted to authorized personnel only.
Access to and Correction of Personal Information
Access Rights: Participants have the right to access their personal information held by us and can request a copy by
contacting contact@hopeahs.com.au .
Correction: If you believe any information we hold is incorrect, you can request to have it corrected.
Complaints and Concerns
If you have any concerns about how we handle your personal information, please contact us at
contact@hopeahs.com.au . Complaints will be handled in accordance with our complaints policy and relevant NDIS
guidelines.
Policy Updates
This policy may be updated from time to time to reflect changes in laws, regulations, or the way we operate. The
latest version will always be available on our website.
Contact Us
For any queries regarding this privacy policy or your personal information, please contact us at:
Hope Allied Health Services
contact@hopeahs.com.au